Shipping Policy
Official Shipping Policy for www.tepcohealth.com (India)
1. Introduction
At Tepco Health, we strive to deliver your orders efficiently and effectively. This shipping policy outlines our procedures and guidelines for shipping products within India.
2. Shipping Areas
We ship our products across India, including:
- Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, etc.
- Tier 1 Cities: Ahmedabad, Hyderabad, Pune, etc.
- Tier 2 and 3 Cities: Other major and minor cities.
- Rural Areas: We also deliver to rural areas.
3. Shipping Times
- Standard Shipping: 3-7 business days.
- Express Shipping: 1-3 business days (additional charges apply).
- Same-Day Delivery: Available in select areas (additional charges apply).
4. Shipping Costs
- Weight & Dimensions: Costs vary based on package size.
- Destination: Costs may vary depending on the delivery location.
- Free Shipping: Might be available time to time as per company policy.
5. Shipping Carriers
We partner with reliable shipping carriers, including India Post, Delhivery, DTDC, and other reputed carriers.
6. Tracking Your Order
6.1 Tracking Number: You will receive a tracking number via email.
6.2 Track Your Order: Use the tracking number to track your order through our website.
7. Delivery
7.1 Delivery Attempts: Our carriers will make multiple delivery attempts to ensure you receive your package.
7.2 Delivery Confirmation: You will receive a delivery confirmation email once your order has been successfully delivered.
8. Damages or Losses
Damaged Packages: Report damaged packages to us within 7 days of delivery.
Lost Packages: Report lost packages to us immediately for quick resolution.
9. Return and Refund
Refer to our Return and Refund Policy for detailed information.
10. Contact Us
For shipping-related queries, please contact us:
Email: sales@tepcohealth.com
Phone: +91-9216937666
11. Policy Updates
We reserve the right to modify this policy at any time. Changes will be updated immediately on this page.
12. Last Updated
This shipping policy was last updated on 19-Sep-2025.
Tepco Health | A unit of Technical Products Corporation | Mohali, Punjab