Return & Refund Policy
RETURN & REFUND POLICY FOR WWW.TEPCOHEALTH.COM
1. INTRODUCTION
At Tepco Health, we strive to provide high-quality products and services. If you’re not satisfied, we offer a return and refund policy.
2. ELIGIBILITY
This policy applies to products purchased directly from our website.
3. RETURN WINDOW
You can return products within 7 days of delivery.
4. REFUND PROCESS
Initiating a Return: Contact our customer service via email sales@tepcoindia.com with your order number and reason for return.
Return Instructions: We’ll provide return instructions and a shipping label (if applicable).
Refund: We’ll process refunds within 14 working days of receiving returned products.
5. REFUND CONDITIONS
Product Condition: Products must be in original packaging, unopened, and unused.
Missing Items: All original items, including accessories and documentation, must be included.
Damaged Products: Damaged products may not be eligible for refunds.
6. REFUND METHODS
Refunds will be issued via the original payment method.
7. EXCEPTIONS
Certain products (e.g., digital products, personalized items) may not be eligible for returns or refunds.
8. CONTACT US
For questions or concerns, contact our customer service:
sales@tepcoindia.com
+91-9216937666
9. CHANGES TO POLICY
We reserve the right to modify this policy at any time.
10. LAST UPDATED
This policy was last updated on 19-Sep-2025.